Visualise before you produce

Photoreal product renders and architectural views help you sell, approve designs and avoid costly changes before anything is manufactured or built.

Models ready for use

We deliver files for animation, games, AR and VR, or print and production, optimised for the software that will use them.

What we deliver

Typical work includes:

• Product and architectural visualisation
• Character and environment modeling
• VFX and CGI scenes
• Pattern design for garments
• Models for AR, VR and games

Our process

Every project follows a clear path: we listen and define the goal, agree scope and timeline, deliver in short stages you can review, test carefully and support the result after launch. You get one accountable team, plain updates and documentation you keep.

Why SOFT PRO IT

Since 2008 we have delivered design and development for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. Related services: Game Asset Development and Motion Graphics & Video Editing. See our portfolio or Request a quote.

Frequently asked questions

What makes an AI agent different from a chatbot

A chatbot replies to questions. An agent acts. It can read an incoming email, look up the order in your database, check the refund policy, draft a reply and update the ticket, all in one run. Because agents work in loops of thinking, acting and checking, they handle tasks that used to need a person switching between five systems. We build agents that stay inside clear limits, ask for approval when a decision is risky, and keep a full log of every step.

AI agent services we provide

Every project starts from a real business task, not a technology demo. Typical builds include:

• Customer support agents that answer questions from your documents and hand complex cases to staff.
• Workflow automation agents for invoicing, reporting, data entry and approvals.
• Sales and lead agents that qualify enquiries, book meetings and update your CRM.
• Internal knowledge agents that search company files and give sourced answers.
• Multi-agent systems where specialist agents cooperate on longer jobs.

How we connect agents to your data and tools

An agent is only as useful as the systems it can reach. We connect agents to your website, databases, spreadsheets, email, messaging apps and third party APIs through well defined tools, so each action is explicit and testable. Retrieval techniques let the agent answer from your own documents instead of guessing, and we measure accuracy with real examples before launch. Where your stack is custom, our software developers build the integration layer, drawing on our experience with Python, Node.js, Laravel and Java.

Our AI agent development process

We keep the process short and transparent so you see value early.

1. Discover: we map the task, the data, the risks and the success measure.
2. Prototype: a working agent on a small slice of the job, ready for your feedback.
3. Build and test: full integrations, guardrails and evaluation on realistic cases.
4. Launch and improve: monitoring, cost tracking and regular tuning after go live.

Security, privacy and human control

Agents should never become a black box. We apply least privilege access, so an agent can only use the tools it needs. Sensitive actions require human approval, personal data is masked where possible, and every decision is recorded for audit. You decide where data is stored and which model providers are used, and we document the design so your team can maintain it.

Industries and use cases

Agents are useful wherever work follows repeatable rules. Retailers use them to track orders and answer delivery questions. Manufacturers use them to read purchase orders and flag shortages. Agencies use them to summarise client calls and prepare reports. Finance teams use them to match invoices with payments. Training providers use them to answer student questions around the clock. If your team repeats the same steps every day, there is probably an agent that can take over the routine part and free people for judgement work.

Why choose SOFT PRO IT

We combine more than a decade of software delivery with current AI skills. One team can design the interface, build the backend, connect the agent and support it afterwards. Pricing is cost effective, communication is direct, and after sales support is part of how we work. Explore our related services such as AI Assisted Solutions. If the agent needs a front end, our web application development and mobile application development teams can build it.

Frequently asked questions

What is business process outsourcing (BPO)?

Business process outsourcing means handing a repeatable business task to a specialist team that runs it for you. Instead of hiring, training and managing extra staff for data entry, back-office work or customer support, you agree on the process, the quality standard and the turnaround time, and the outsourcing partner delivers. For growing companies in Bangladesh, the UK and beyond, BPO is a practical way to cut cost, keep service levels steady and free your own team for work that grows the business.

BPO services we provide

Our Dhaka team combines trained operators with the software skills of an IT company, so processes are documented, measured and improved. Typical BPO work includes:

• Data entry, data processing, data cleansing and database updates
• Back-office and administrative support, including reports, records and scheduling
• Customer support by email, live chat and ticket systems, using your scripts and knowledge base
• Document digitisation, indexing and form processing
• E-commerce catalogue upload, product listing, order processing and returns tracking
• Lead research, list building and CRM updates for sales teams
• Social media posting, content updates and website maintenance tasks
• Software testing, quality checks and IT helpdesk support

Benefits of outsourcing business processes to Bangladesh

Bangladesh offers a large, educated and English-capable workforce, which keeps outsourcing costs competitive without lowering standards. Companies that outsource with us usually look for five things: lower operating cost compared with in-house hiring, the ability to scale a team up or down as volume changes, faster turnaround through extended working hours, consistent quality through written procedures and checks, and more time for leaders to focus on strategy, sales and customers.

How our BPO engagement works

1. Discover: we study the process, volumes, tools and quality rules, then agree a clear scope and service levels.
2. Pilot: a small team runs a limited batch so you can review accuracy and turnaround before committing.
3. Scale: we grow the team, document every step and connect to your systems through secure access.
4. Report and improve: you receive regular reports, and we refine the process or automate steps that repeat.

Data security and confidentiality

Outsourcing only works when your data stays safe. We work under confidentiality agreements, give each operator the minimum access needed, keep activity logs and use secure connections and backups. Where the work involves sensitive records, our cyber security team can review the setup and harden it. You decide where data is stored, and nothing leaves agreed systems.

BPO combined with automation and AI

Many outsourced tasks are repetitive enough to be partly automated. Because we are also a software company, we can start with a trained team and then introduce business automation, AI agents or AI assisted solutions to reduce manual effort over time. Your cost per task falls while accuracy and speed improve, and you keep one accountable partner for people and technology.

Industries we support

We support retailers and e-commerce stores, schools and training providers, healthcare administration teams, real estate and property firms, logistics and delivery companies, marketing agencies, manufacturers and startups. If your team repeats the same steps every day, there is probably a part of that work we can take over.

Why choose SOFT PRO IT for BPO

Since 2008 we have delivered IT and digital services for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. One team can run your outsourced process, build the web application or software behind it and support it afterwards. See our portfolio or request a quote to discuss your process.

Frequently asked questions

What is business automation?

Business automation uses software to carry out repeatable work that people currently do by hand, such as copying data between systems, sending reminders, producing reports or approving routine requests. Business process automation, workflow automation and robotic process automation (RPA) all share one goal: fewer manual steps, fewer errors and faster results. Done well, it gives your team hours back every week and makes your operations easier to measure.

Business automation services we provide

We start from a real process in your company, not a tool. Typical automation work includes:

• Workflow automation for approvals, requests, onboarding and task assignment
• Invoice, quotation and purchase order automation
• Report and dashboard automation that pulls data from several systems
• Data entry and data transfer automation between spreadsheets, websites and software
• Email, SMS and WhatsApp style notifications and follow-up sequences
• CRM, lead and sales pipeline automation
• Document generation, form processing and e-signature flows
• AI powered automation such as classifying emails, reading documents and drafting replies

Integrations with the systems you already use

Automation is only useful when it connects your tools. We integrate websites, e-commerce stores, accounting and ERP software, payment gateways, courier services, email and messaging platforms through secure APIs and webhooks. Where a ready platform fits, we use it, and where your needs are unusual our developers write custom code in languages such as Python, Node.js, Laravel and Java. If you need a bigger system, we can build it as custom ERP software, Sales ERP or E-commerce ERP.

Our automation process

1. Map: we document how the work is done today, who does it and where time is lost.
2. Prioritise: we pick the processes with the highest saving and lowest risk first.
3. Build and test: we create the automation, test it on real cases and add approvals where a human should decide.
4. Monitor and improve: we track errors, time saved and cost, and tune the workflow as your business changes.

Benefits you can measure

Each project has a simple success measure agreed before work begins. Common results include shorter processing time, fewer data entry mistakes, faster customer replies, clearer reporting and lower cost per task. Because every step is logged, managers can see exactly what ran, when and with what result.

Security, control and reliability

Automations should never become a black box. We apply least privilege access, store credentials safely, keep full logs and build in alerts and fallbacks, so a failed step is reported instead of silently lost. Sensitive actions can require human approval, and our cyber security team can review the design on request.

Automation with AI and outsourcing support

Rule based automation handles predictable steps, while AI agents and AI assisted solutions handle messy inputs such as free text emails and scanned documents. For tasks that still need people, our business process outsourcing (BPO) team can run the remaining manual steps, so you get a complete, cost effective process.

Why choose SOFT PRO IT for business automation

We bring more than a decade of software delivery together with practical automation skills. One team can design the workflow, build the software or web application, connect your systems and support the result after launch. Pricing is cost effective, communication is direct and after sales support is part of how we work. Browse our portfolio or request a quote.

Frequently asked questions

Practical AI, not hype

We start with a task that costs you hours, such as answering repeat questions or sorting documents, and add the smallest AI feature that fixes it. Results are measured against your current process, so you can see the saving before expanding.

Built into your existing systems

Features connect to your data through secure APIs, answer from your own content and show their sources. Staff stay in control and can correct or approve any output.

What we deliver

Typical work includes:

• Smart site and document search
• Product and content recommendations
• Writing, translation and summary tools
• Image and design assistance
• Analytics that explain trends in plain language

Our process

Every project follows a clear path: we listen and define the goal, agree scope and timeline, deliver in short stages you can review, test carefully and support the result after launch. You get one accountable team, plain updates and documentation you keep.

Why SOFT PRO IT

Since 2008 we have delivered design and development for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. Related services: AI Agent Development and Web Application Development. See our portfolio or Request a quote.

Frequently asked questions

Find the weak points first

We review code, configuration and access rules against recognised practices such as the OWASP Top 10. You receive a ranked report that explains each risk in plain language and how to fix it.

Fix, harden and monitor

Our team patches vulnerabilities, secures logins, encrypts data in transit and at rest, and sets up backups and alerts. Regular checks keep protection current as your systems change.

What we deliver

Typical work includes:

• Website and application security audits
• Vulnerability and penetration testing
• SSL, firewall and server hardening
• Secure login, access control and backups
• Malware cleanup, monitoring and staff awareness advice

Our process

Every project follows a clear path: we listen and define the goal, agree scope and timeline, deliver in short stages you can review, test carefully and support the result after launch. You get one accountable team, plain updates and documentation you keep.

Why SOFT PRO IT

Since 2008 we have delivered design and development for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. Related services: Domain RegistrationHosting & Server Solutions and Web Application Development. See our portfolio or Request a quote.

Frequently asked questions

Search engine optimisation

We audit your site, fix technical issues, research keywords and improve content so you earn steady organic traffic rather than renting it through ads.

Campaigns that can be measured

Social, email and paid campaigns come with tracking, so you see leads and sales rather than vanity numbers and can adjust quickly.

What we deliver

Typical work includes:

• SEO audits and on-page optimisation
• Keyword and content strategy
• Social media management
• Google and social advertising
• Monthly performance reports

Our process

Every project follows a clear path: we listen and define the goal, agree scope and timeline, deliver in short stages you can review, test carefully and support the result after launch. You get one accountable team, plain updates and documentation you keep.

Why SOFT PRO IT

Since 2008 we have delivered design and development for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. Related services: Web Design and Ecommerce Development. See our portfolio or Request a quote.

Frequently asked questions

What is social media marketing?

Social media marketing means using social platforms to build awareness, engage an audience and drive leads or sales through organic posts, community management and paid advertising. A good plan matches each platform to where your customers actually spend time and measures results against business goals, not just likes and followers.

Our social media marketing services

Typical work includes:

• Social media strategy, audience research and a monthly content calendar
• Post, reel, story and carousel design, supported by our graphic design and video editing teams
• Business page setup and profile optimisation on Facebook, Instagram, LinkedIn, YouTube and TikTok
• Daily community management: replies, comments and messages
• Targeted paid campaigns on Facebook, Instagram, LinkedIn and TikTok
• Monthly performance reports with plain-language recommendations

How we work

• 1. Audit and goals: We review your pages, competitors and customers, then agree measurable goals such as enquiries, store visits or website sales.
• 2. Strategy and calendar: We choose the right platforms and content themes and plan a publishing calendar you approve in advance.
• 3. Create and publish: Our designers and writers produce on-brand posts, reels and ads, and we publish and manage them for you.
• 4. Measure and improve: We track reach, engagement and leads, then adjust content and ad budgets every month.

Why invest in social media marketing

• A consistent, recognisable brand presence where your customers already are
• Direct conversations that build trust before the first sale
• Precise targeting by location, interest, age and behaviour
• Clear tracking, so you know what each taka or pound spent has delivered

Who is it for?

Online shops, restaurants, clinics, real estate firms, education providers, startups and B2B companies in Bangladesh, the UK and beyond use social media marketing to attract new customers and keep existing ones engaged.

Why SOFT PRO IT

Since 2008 we have delivered design, development and digital marketing for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. See our portfolio or request a quote.

Frequently asked questions

Related digital marketing services

• SEO (Search Engine Optimization)
• Lead Generation
• Web Research
• Growth Hacking
• SMS Marketing
• Email Marketing
• Digital Marketing & SEO overview

What is SEO (search engine optimization)?

SEO is the practice of improving a website so that search engines such as Google can find, understand and rank it for the phrases your customers use. It combines technical fixes, relevant content, a good user experience and trustworthy links. Nobody can honestly guarantee a number one position, but a sound SEO plan reliably improves visibility over time.

Our SEO services

Typical work includes:

• Full SEO audit covering speed, mobile usability, indexing, structure and errors
• Keyword research based on real customer search intent
• On-page optimisation of titles, descriptions, headings, internal links and schema markup
• Content strategy and optimised pages, blog articles and product descriptions
• Local SEO and Google Business Profile optimisation for Dhaka and other cities
• Ethical link building and monthly ranking and traffic reports

How we work

• 1. Audit: We crawl your site, review analytics and study competitors to find the biggest opportunities and problems.
• 2. Plan: We build a keyword map and a prioritised roadmap so the most valuable work happens first.
• 3. Optimise: We fix technical issues, improve pages and publish new content that answers customer questions.
• 4. Report and refine: Each month you receive clear reports on rankings, traffic and enquiries, and we adjust the plan.

Why businesses choose SEO

• Visitors who are already searching for your products or services
• Lower cost per customer over time compared with paid advertising
• Greater trust, because people trust organic results
• A faster, clearer website that also converts better

Who is it for?

SEO suits any business that wants to be found online: ecommerce stores, service companies, clinics, schools, software firms and local shops. We work with clients in Bangladesh and the UK, in both English and Bangla.

Why SOFT PRO IT

Since 2008 we have delivered design, development and digital marketing for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. See our portfolio or request a quote.

Frequently asked questions

Related digital marketing services

• Social Media Marketing
• Lead Generation
• Web Research
• Growth Hacking
• SMS Marketing
• Email Marketing
• Digital Marketing & SEO overview

What is lead generation?

Lead generation is the process of attracting potential customers and collecting their contact details and interest so your sales team can follow up. It combines targeted traffic, persuasive landing pages, useful offers and a clear way to qualify and track each enquiry.

Our lead generation services

Typical work includes:

• Ideal customer profile and offer definition
• High-converting landing pages and enquiry forms
• Lead magnets such as guides, checklists, quotes and demos
• Paid lead campaigns on Google, Facebook, Instagram and LinkedIn
• B2B email and LinkedIn outreach to decision makers
• Lead scoring, CRM setup and weekly reporting on cost per lead

How we work

• 1. Define your ideal customer: We agree who you want to reach, what they need and what makes a lead valuable to you.
• 2. Build the funnel: We create the landing page, offer and follow-up messages that turn visitors into enquiries.
• 3. Drive targeted traffic: We run campaigns and outreach aimed at your ideal customers rather than a broad audience.
• 4. Qualify and report: We score leads, pass the best ones to sales and show cost per lead and conversion rates.

What you gain

• A steady flow of enquiries instead of unpredictable referrals
• Better quality leads, because campaigns target specific buyers
• Lower wasted spend through testing and tracking
• A clear view of which channel brings the most customers

Who is it for?

Lead generation helps B2B service firms, software companies, real estate developers, education providers, clinics, exporters and local businesses that depend on enquiries, quotes or appointments to win customers.

Why SOFT PRO IT

Since 2008 we have delivered design, development and digital marketing for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. See our portfolio or request a quote.

Frequently asked questions

Related digital marketing services

• Social Media Marketing
• SEO (Search Engine Optimization)
• Web Research
• Growth Hacking
• SMS Marketing
• Email Marketing
• Digital Marketing & SEO overview

What is web research?

Web research is the systematic collection, checking and organisation of information from public online sources. Businesses use it for market and competitor analysis, finding prospects, product and price comparison, and building accurate databases without spending staff time on manual searching.

Our web research services

Typical work includes:

• Market research and industry overviews
• Competitor analysis covering products, prices, offers and online presence
• Lead and contact list research for sales and outreach
• Product, supplier and price research for ecommerce and trading
• Data collection, cleaning, de-duplication and formatting
• Keyword and content research to support SEO and marketing

How we work

• 1. Brief: You tell us what you need to know, how much detail you want and the format you prefer.
• 2. Research: Our researchers gather information from reliable public sources and cross-check key facts.
• 3. Clean and verify: We remove duplicates and errors and organise the findings into clear, consistent tables.
• 4. Deliver: You receive a ready-to-use report in Excel, Google Sheets or PDF, with sources noted.

Why outsource web research

• Save hours of staff time and focus on selling and serving customers
• Accurate, well-organised data you can trust
• Faster, better-informed marketing and business decisions
• Flexible volume, from a one-off report to ongoing weekly research

Who is it for?

Startups, agencies, ecommerce sellers, exporters, consultants and sales teams use web research to understand markets, find new customers and keep an eye on competitors.

Why SOFT PRO IT

Since 2008 we have delivered design, development and digital marketing for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. See our portfolio or request a quote.

Frequently asked questions

Related digital marketing services

• Social Media Marketing
• SEO (Search Engine Optimization)
• Lead Generation
• Growth Hacking
• SMS Marketing
• Email Marketing
• Digital Marketing & SEO overview

What is growth hacking?

Growth hacking is a data-driven approach to growing a business through quick, low-cost experiments across the whole customer journey: acquisition, activation, retention, referral and revenue. Instead of committing a large budget to one idea, you test many small ones and scale the winners.

Our growth hacking services

Typical work includes:

• Analytics setup and funnel analysis to find where customers drop off
• A prioritised backlog of growth experiments
• A/B testing of landing pages, offers, headlines and checkout flows
• Conversion rate optimisation for websites and apps
• Referral, loyalty and viral loop campaigns
• Onboarding and retention improvements, including email and SMS journeys

How we work

• 1. Measure: We set up tracking and map your funnel so every experiment has a clear baseline.
• 2. Ideate and prioritise: We list growth ideas and rank them by expected impact, confidence and effort.
• 3. Test: We run short experiments, such as A/B tests and small campaigns, and record the results.
• 4. Scale: Winning experiments become permanent parts of your marketing, and we move on to the next bottleneck.

Why growth hacking works

• Decisions based on data rather than opinions
• Small budgets used to learn quickly before spending more
• Improvements across the whole funnel, not just traffic
• A repeatable system your team can keep running

Who is it for?

Startups, software and app companies, ecommerce brands and small businesses with limited budgets and big growth targets gain the most from growth hacking.

Why SOFT PRO IT

Since 2008 we have delivered design, development and digital marketing for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. See our portfolio or request a quote.

Frequently asked questions

Related digital marketing services

• Social Media Marketing
• SEO (Search Engine Optimization)
• Lead Generation
• Web Research
• SMS Marketing
• Email Marketing
• Digital Marketing & SEO overview

What is SMS marketing?

SMS marketing is the use of text messages to send offers, announcements, reminders and alerts to customers who have agreed to receive them. Because messages reach the phone directly and are short, SMS is ideal for time-sensitive promotions and service notifications.

Our SMS marketing services

Typical work includes:

• Bulk SMS campaigns for promotions, events and announcements
• Transactional alerts for orders, deliveries, payments and bookings
• Appointment, payment and renewal reminders
• Audience segmentation using customer lists and past behaviour
• Message writing, scheduling and link tracking
• Delivery reports and campaign analysis

How we work

• 1. Plan the campaign: We define the goal, the audience and the best time to send.
• 2. Prepare your list: We organise and segment your contact list and check that you have permission to message each person.
• 3. Write and schedule: We craft short, clear messages with one call to action and schedule them for the right moment.
• 4. Send and analyse: We send the campaign and review delivery, clicks and responses so the next one performs better.

Why businesses use SMS marketing

• Fast delivery and high visibility for time-sensitive offers
• Reaches customers without smartphones or internet access
• Simple, low-cost messages with clear results
• Works well together with email and social media campaigns

Who is it for?

Retailers, restaurants, clinics, schools, banks and service providers across Bangladesh use SMS to announce offers, confirm bookings, collect payments and keep customers informed.

Why SOFT PRO IT

Since 2008 we have delivered design, development and digital marketing for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. See our portfolio or request a quote.

Frequently asked questions

Related digital marketing services

• Social Media Marketing
• SEO (Search Engine Optimization)
• Lead Generation
• Web Research
• Growth Hacking
• Email Marketing
• Digital Marketing & SEO overview

What is email marketing?

Email marketing is the practice of sending useful, relevant emails to people who have chosen to hear from you. It covers newsletters, promotions, welcome sequences and automated messages triggered by customer behaviour, and it lets you build lasting relationships on a channel you own.

Our email marketing services

Typical work includes:

• Email strategy, list building and segmentation
• Responsive newsletter and campaign design
• Automations: welcome series, abandoned cart, re-engagement and post-purchase emails
• Sign-up forms and lead magnets for your website
• Deliverability setup, including SPF, DKIM and DMARC records
• A/B testing and monthly reports on opens, clicks and sales

How we work

• 1. Strategy and list: We define goals, clean your existing list and set up sign-up forms that attract the right subscribers.
• 2. Design and write: We create responsive templates and write clear, engaging emails in your brand voice.
• 3. Automate: We set up welcome, abandoned cart and follow-up flows that run in the background.
• 4. Test and improve: We test subject lines, content and timing, and report on clicks and revenue.

Why email marketing pays off

• A direct line to customers on a channel you own
• Low cost per message compared with most advertising
• Automation that sells and follows up while your team sleeps
• Detailed tracking of who opened, clicked and bought

Who is it for?

Online stores, software companies, schools, agencies, event organisers and service businesses use email marketing to launch products, nurture leads and keep customers coming back.

Why SOFT PRO IT

Since 2008 we have delivered design, development and digital marketing for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. See our portfolio or request a quote.

Frequently asked questions

Related digital marketing services

• Social Media Marketing
• SEO (Search Engine Optimization)
• Lead Generation
• Web Research
• Growth Hacking
• SMS Marketing
• Digital Marketing & SEO overview

Hosting that fits

From shared hosting for small sites to cloud and dedicated servers for busy applications, we size resources to your traffic and budget.

Managed and monitored

We handle updates, backups, SSL certificates and uptime checks, and move you quickly if something fails.

What we deliver

Typical work includes:

• DNS setup and domain connection (names registered through Domain Registration)
• Shared, cloud and dedicated hosting
• Server setup and management
• SSL, backups and email setup
• Migration without downtime

Our process

Every project follows a clear path: we listen and define the goal, agree scope and timeline, deliver in short stages you can review, test carefully and support the result after launch. You get one accountable team, plain updates and documentation you keep.

Why SOFT PRO IT

Since 2008 we have delivered design and development for clients in Bangladesh and the UK at a cost-effective price, with after-sales support and round-the-clock availability. Related services: Domain Registration, Cyber Security Solutions and Web Application Development. See our portfolio or Request a quote.

Frequently asked questions